August 27th, 2026

A wide release across access policies, integrations, flows, and the employee portal:
Access conditions: On-call status is now available as an access condition, automatically revoking break-glass access once a shift ends.
Active Access: You can now mark a stuck access row as deprovisioned, from the row menu or in bulk, without Ploy contacting the provider.
Redis Cloud: New integration for Redis Cloud, syncing team members and roles so you can review and revoke access alongside your other apps.
Flows: The "Update user in integration" action can now write to your organization's custom Google Workspace profile fields, picked from a live dropdown.
Luna: Steering chat on an in-progress agent run now accepts file attachments, and mentions in Luna chat now render as chips with a photo or app icon.
Employee portal: Time-limited access requests show clearer countdown text near expiry, and resources offered through multiple catalogs now show as already covered once requested.