Ploy now connects to Alchemer and ships improvements across employee profiles, access reviews, Segments, and Luna.

• Alchemer: Ploy now scans your Alchemer account for users, teams, and licence seats and supports provisioning and deprovisioning directly from Ploy.

• DocuSign: You can now provision and deprovision users directly from Ploy, and manage their group memberships. Invite someone by email (DocuSign sends them an activation link), close their account to revoke all access, or move them between groups, all without leaving Ploy.

• Luna: Luna now has a separate read permission. Grant it to colleagues who need to browse and read existing chats without being able to start new sessions or send messages. The message composer stays hidden for read-only users.

• Employee Resources: The Resources tab on an employee's profile now has a Dynamic membership filter. Use it to isolate groups where membership is controlled automatically by rules in Microsoft or Okta, or hide those groups to focus on manually-managed access.

• Licence availability check: A new gate step in the flow builder lets you branch based on whether a specific licence has free seats. Choose a resource and one of its licences, set the direction (available or not), and the step passes current seat counts to downstream steps for end-to-end seat-rotation flows.

• Range selection: Hold Shift and click a second row to select everything in between, across every table in the dashboard.

• Saved resource views: Private saved views in Resources now show a "Private" badge. An edit button lets you update a view's name, icon, colour, or visibility at any time after saving.